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Peekies Collection

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F.A.Q

PRODUCT

Can I reattach my Peekies?

Yes, our Peekies come with a clear sticky adhesive that can be removed and replaced with any double sided adhesives

Will the Peekies stick to my phone case?

Our Peekies come with an adhesive that sticks to most flat surfaces. They will NOT stick to silicone or cases with ridges!

Do you make custom charms?

We are not doing customs at the moment

Can you make _____?

We are always open to suggestions! If you message us, we might make it in the future!

SHIPPING

Do you ship worldwide?

Yes, we offer international shipping to most countries!

What are the international fees?

International shipping is based off the calculated shipping prices on USPS. International orders may be subject to customs fees or additional charges, please check first! 

What do I do with tracking/delivery issues?

Once orders are shipped, we do not have control over packages. It is in the hands of the shipping carrier, please contact them for any issues with tracking/delays/delivery.

My package says "Delivered" but I haven't received it.

Sometimes packages are scanned before delivery. We suggest waiting 24 hours before contacting USPS.

RETURN/REFUND

Can I return my Peekie?

Because products are made to order, we do not accept returns or exchanges. Please read all product descriptions before purchasing!

How do I cancel/change my order?

If your order hasn't been shipped yet, please email us as soon as possible and we can cancel or adjust your order.

I emailed but haven't heard a response

Please allow us up to 48 hours to respond to emails, we aim to respond as quickly as possible. Also, kindly check that your inbox is not full, this could delay communication.